Claims

Who to Contact?

At Can Sigorta, we are here to support you in the event of an incident or claim. Our priority is to help you return to normal with minimal stress and maximum efficiency.

If you need assistance, please reach out:

📞 Emergency Line (24/7): +90 533 869 8222
📞 Head Office (Weekdays 08:00–17:00): +90 392 444 0 777
📧 hasar@cansigorta.com

Our professional claims team is available 24/7 to assist you.

🏠 Documents Required – House Damage Claims:

  • Completed Statement of Claim

  • Your Insurance Policy Number

  • Photographs clearly showing the extent of the damage

Note: Depending on the urgency and scale of your claim, our Claims Department may appoint an independent assessor. The assessor will contact you to inspect the damage and determine whether it is covered by your House Insurance Policy.

🚗 Motor Claims

Third Party Liability Claims:

  • Completed Statement of Claim

  • Your Insurance Policy Number

  • Driver’s License of the person involved

  • Police Report (mandatory for third-party liability claims)

  • Traffic Accident Report (if applicable)

  • Contact and insurance details of third parties involved

  • Photographs of the scene and damages (if available)

Note: Please report third-party incidents immediately. Our claims team will guide you through your legal responsibilities and claim process.

Comprehensive Insurance Claims:

  • Completed Statement of Claim

  • Your Insurance Policy Number

  • Driver’s License

  • Photographs of the damaged vehicle and accident location

  • Police or Traffic Report (if applicable)

  • Repair invoice (if repairs were done independently)

Note: If roadside assistance is required, contact us for 24/7 towing and support. We will also coordinate with our authorized repair network to ensure a smooth and professional repair process.