Code Of Ethics
Our Commitment to Integrity, Transparency, and Customer Trust
At CAN INSURANCE, our mission is to protect what matters most to our clients. This mission is guided by a strong ethical foundation that shapes how we operate every day — with fairness, honesty, and professionalism.
We believe that trust is earned not only through promises, but through responsible action. Our Code of Ethics reflects our dedication to acting in the best interests of our customers, employees, partners, and the broader community.
🔹 1. Customer First
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Act in the best interest of all policyholders
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Provide clear, honest, and complete information about products, coverages, and terms
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Offer guidance with fairness and respect, without bias or pressure
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Handle claims with compassion, urgency, and accuracy
🔹 2. Integrity & Honesty
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Maintain full transparency in all transactions and communications
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Never misrepresent coverage or product benefits
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Avoid conflicts of interest and act objectively and ethically at all times
🔹 3. Confidentiality & Data Protection
🔹 4. Professional Conduct
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Comply fully with regulatory requirements and industry standards
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Maintain competence through ongoing training and education
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Foster a culture of fair treatment and equal opportunity among staff
🔹 5. Claims Handling
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Process all claims with speed, accuracy, and impartiality
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Resolve disputes fairly through established procedures
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Never delay or deny claims without proper basis
🔹 6. Corporate Responsibility
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Conduct business in a way that promotes sustainability and social responsibility
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Support community initiatives that contribute to public safety and wellbeing
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Remain transparent in corporate governance and financial practices
📩 Questions or Concerns?
If you believe ethical standards have not been upheld or would like to report unethical conduct confidentially, please contact:
📧 info@cansigorta.com
📞 +90 392 444 0 777