Two Accidents in North Cyprus: What Changed When I Chose CAN Sigorta

This article is based on a real email sent by Harry Monroe (monroeharry@hotmail.co.uk) to info@cansigorta.com following his January 2025 accident.

I never expected to learn the same lesson twice.

I have lived in North Cyprus long enough to feel settled. I drive the roads, know the places, and live a normal daily life. Until the moment something goes wrong.

I have had two car accidents here.

The first was in July 2023.
The second was in January 2025.

What changed between those two moments was not luck.
It was insurance.

July 2023: When an Accident Felt Bigger Than It Was

The first accident was minor. No injuries. Just damage that should have been routine to handle.

Standing at the roadside, I quickly felt something I did not expect: distance.

People gathered. Conversations started immediately. Everything happened fast and in Turkish. I understood parts of what was being said, but not enough to feel confident. I did not know who was speaking officially, what was being recorded, or what would matter later.

No one was unkind.
But no one was responsible for me.

After the cars were moved, the uncertainty followed me home. Paperwork arrived. Insurance terms. Repair questions. All official, all correct, all written in a language I could not fully read.

I signed documents without full understanding. I waited for updates without knowing what to expect. The accident was over, but the stress stayed.

One thought kept repeating itself:

If this had happened at night, on a weekend, or on a public holiday, I would have had no one to call.

What That Experience Changed for Me

After July 2023, I stopped looking at insurance as a price comparison.

I started asking different questions.

Who answers the phone after an accident?
Who explains the process clearly?
Who takes responsibility when I cannot navigate the system myself?

That is what led me to CAN Sigorta.

Two things stood out immediately.

First, a 7/24 helpline with a real person on the line. Not voicemail. Not office hours.

Second, policies written in English. Not summaries. Not explanations. Actual policy wording I could read, understand, and keep.

For the first time, insurance felt like preparation, not hope.

January 2025: The Same Situation, a Completely Different Feeling

In January 2025, I had another accident.

The sound was familiar. The pause after impact was familiar. Stepping out of the car to assess the damage was familiar.

What was not familiar was how calm I felt.

I made one call to the 7/24 helpline. Someone answered immediately. I was told what to do while I was still at the scene. What mattered. What did not. What would happen next.

People gathered again. Conversations happened again in Turkish.

This time, it did not matter.

I knew I was not alone. Someone was handling the process for me. I had guidance, structure, and representation.

After the accident, there was no silence. I knew who was responsible for my case. I knew where my car was going. I knew what documents were needed.

And because my policy was written in English, I already knew what was covered. I was not guessing. I was not hoping.

I understood my position.

Looking Back at Both Accidents

The accidents themselves were similar.

The experiences were not.

In 2023, I felt like a guest in my own problem.
In 2025, I felt protected.

The difference was not the road.
It was not the damage.

It was having:

• access to real support, 7/24

• clear guidance at the right moment

• a policy I could actually understand

What I Learned

Accidents do not wait for office hours.
They do not wait for language skills.
They do not wait for you to feel ready.

The real question is not whether something will happen.

It is whether, when it does, someone will stand between you and the confusion.

In July 2023, no one did.

In January 2025, CAN Sigorta did.

That difference is everything.