Policy Wordings in Your Language

Insurance documents are easier to understand when the principal terms can be read in a familiar language.

For expatriate customers in North Cyprus, selected policy information and explanatory wordings can be made available in additional languages where available.

Available Languages

Depending on the insurance product, supporting information may be available in:

• English
• German
• Russian
• Turkish

Additional language support may be introduced for specific customer groups where required.

Understanding the Policy

Translated policy information can help clarify matters such as:

• Scope of cover
• Principal exclusions
• Policy limits
• Insured property or vehicle details
• Policy period
• Additional conditions
• Claims-related documentation requirements

The purpose is to allow the insured to understand the structure of the cover without relying solely on informal verbal translation.

Motor Insurance

For motor policies, translated information can help explain the difference between compulsory third-party insurance and comprehensive cover, together with the principal conditions applicable to the selected policy.

Vehicle registration, insured driver details and the effective dates shown on the issued policy should always be checked carefully.

Property Insurance

For property insurance, language support can be particularly useful when reviewing:

• Building cover
• Contents
• Natural perils
• Swimming pools and external structures
• Occupancy conditions
• Insured values

This is particularly relevant for foreign property owners who may not use Turkish as their primary language.

The Official Policy Document

Translated material is intended to assist understanding.

Where a translated document is provided for information purposes, the official policy wording and legally applicable insurance documentation remain the governing documents unless expressly stated otherwise.

For this reason, translated information should always correspond as closely as possible with the terms contained in the issued policy.

Clearer Insurance Documentation

For expatriates living in North Cyprus, language should not create unnecessary uncertainty about what has been insured.

Providing policy information in a familiar language helps make the relationship between the quotation, the final policy and the applicable conditions easier to follow.