FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Find answers to your insurance-related questions here.

Who is CAN Sigorta?
Leading since 1958: CAN Sigorta is a leading North Cyprus insurance company (est. 1958) offering motor (Third Party & Full Kasko), home, business, travel and more—fast claims, island-wide support, and a “YES WE CAN” service mindset.
Where do you operate?
Everywhere in North Cyprus—with branches and agents in Kyrenia (Girne), Nicosia (Lefkoşa), Gönyeli, Güzelyurt, Famagusta (Gazimağusa), Esentepe, Akdoğan, Alsancak, and of course our Online Branch (CAN Online) for island-wide service.
What are your hours?
08:00–17:00 (Mon–Fri) for branches. We’re always available outside office hours—call the YES WE CAN Helpline for any insurance need or emergency assistance. Helpline / WhatsApp (24/7): 0533 869 8222 • Office: 0392 444 0777 Our Online Branch (CAN Online) is open 24/7 for quotes and support.
How can I get a quote fast?
Call 0392 444 0777 or WhatsApp 0533 869 8222. Most motor/home quotes take minutes once we have your details. From 5 October 2025: You can purchase Motor Insurance — Third Party Liability (TPL) online via our CAN Online branch for a hassle-free checkout (card payment + instant e-policy).
Do you accept card payments and installments?
Yes—secure card links and in-branch payments. Installments available (subject to terms).
Can expats insure with CAN Sigorta?
Yes—English-speaking team, guidance on TL/GBP sums insured, and support for holiday homes/lettings.
How do I renew?
How do I renew? We send reminders. You can renew by WhatsApp, phone, or in branch; we issue digital policy documents.
How do you prevent underinsurance?
1) Insure for the rebuild/replacement cost, not resale price. Homes/Buildings: Use the rebuild cost, not market value. Include debris removal, professional fees (architect/engineer), permits/code upgrades, VAT, and boundary works (fences, pools, pergolas, solar). Contents/Stock/Equipment: Today’s new-for-old replacement price. Vehicles: For Full Kasko, set a realistic current market replacement; classic/modified cars → consider agreed value with evidence. 2) Get a realistic number (no guesswork). Valuation options: Contractor quote, surveyor’s report, or our CAN Sigorta Rebuild Calculator (we guide you). Businesses: Create/refresh stock lists and equipment registers with model/serial, purchase date, replacement cost. 3) Add inflation protection. Apply an indexation/uplift (e.g., 15–30% buffer in high-inflation periods) and review sums insured quarterly if prices move fast. 4) Understand the “Average/Proportional Rule.” If you insure a home for 60% of true rebuild, a claim may be paid at only 60% of the loss. Ouch. Correct sums insured prevent this. 5) Choose the right extras. Seasonal stock increase (retailers). Accidental damage (home contents). Glass cover; personal possessions outside home; specified valuables (jewellery, art, watches). Business interruption (BI): Pick a realistic indemnity period (often 12–24 months) and base it on gross profit (turnover – variable costs), not accounting profit. 6) Keep evidence tidy. Photos, receipts, serial numbers, and valuation letters → store digitally. After a claim, proof speeds up everything. 7) Tell us about changes. Renovations, solar panels, new tenants/usage (e.g., taxi/ride-hail), high-value purchases—ping us on WhatsApp so we adjust cover in minutes.


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GOOGLE REVIEWS

★★★★★

"Can Sigorta (Insurance) always provide excellent service from start to finish. The team is professional, approachable, and clear in their communication. They’ve made the whole process simple and stress-free, and I completely trust them with my car and home insurance."

- Abby
★★★★★

"Can Sigorta ile yaşadığım deneyim son derece olumluydu. Hem işlemler hızlı ve sorunsuz ilerledi hem de iletişim konusunda hiç zorlanmadım. Aradığımda ya da mesaj attığımda hemen dönüş sağladılar, her soruma sabırla ve açıklayıcı bir şekilde yanıt verdiler. Güvenilir, profesyonel ve müşteri memnuniyetini ön planda tutan bir kurum. Gönül rahatlığıyla tavsiye ederim"

- Mustafa Celebi
★★★★★

"Absolutelly the best at the TRNC. Highly recommeded !!! Thank You for great job."

- Maniek C

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