Kerem Can: “In 2026, We Focused on Claims Management Alongside Growth”

NICOSIA, 1 November 2026 — CAN Sigorta General Manager Kerem Can has reflected on the company’s performance during the first ten months of 2026, highlighting claims management, operational efficiency and service quality as key priorities alongside continued business growth.

Established in 1958, CAN Sigorta is one of North Cyprus’s longest-established insurance companies. By the end of October 2026, the company had recorded TL 120 million in gross written premiums, compared with TL 97 million for the whole of 2025 and TL 52 million in 2024.

The figures reflect a period of significant business expansion, accompanied by investment in digital services, claims handling and regional operations.

“The Quality of Growth Is Reflected in Claims Management”

Commenting on the company's development, Kerem Can emphasised that premium growth alone does not provide a complete picture of an insurer's operational performance.

“Growth is an important measure in insurance. However, the true operational strength of an insurance company becomes apparent when a claim occurs. Throughout 2026, while increasing our premium production, we have placed particular emphasis on claims monitoring, assessment procedures and the efficient resolution of claims.”

According to CAN Sigorta's reported operational figures, the average claims resolution period stands at 3.6 days.

This figure forms part of the company's broader approach to monitoring claims performance and identifying opportunities to improve operational efficiency.

Digital Transformation in Claims Handling

One of CAN Sigorta's principal areas of development during 2026 has been the digital assessment of insurance claims.

The use of photographs and video in preliminary assessments allows certain types of damage to be reviewed at an earlier stage, depending on the circumstances and complexity of the claim.

Physical inspections and professional loss assessments remain necessary where the technical nature of the damage requires further examination.

For Kerem Can, digital transformation is not simply about introducing new technology. It also involves making the entire claims process, from initial notification through to final resolution, more structured, transparent and measurable.

By combining digital assessment methods with established claims procedures, CAN Sigorta continues to develop its approach to handling claims across North Cyprus.

Understanding Local Risks Across North Cyprus

Local knowledge remains an important aspect of CAN Sigorta's claims management approach.

The types of damage encountered in different parts of North Cyprus can vary considerably depending on road conditions, property construction, geography and patterns of occupancy.

In Nicosia, vehicle claims frequently involve the circumstances associated with busy urban roads, junctions and parking areas.

Along the eastern coastline of Kyrenia, including residential areas around Esentepe, exposure to coastal winds can create different considerations for residential buildings, terraces and glazing.

In İskele, particularly in developments containing holiday properties and apartments occupied only periodically, water leaks may remain undetected for longer periods.

These differences illustrate why claims cannot always be assessed through a uniform approach.

The location of the property or vehicle, the circumstances surrounding the incident and the technical nature of the damage can all influence the assessment process.

Combining a Heritage Dating Back to 1958 with Modern Insurance Operations

CAN Sigorta's history dates back to 1958, when the company began its involvement in the insurance sector in Cyprus.

That longstanding presence continues to provide an important foundation for the company's development.

Kerem Can believes that institutional experience and modern insurance practices should complement one another.

“The value of longstanding experience lies in understanding how people's needs change and ensuring that services develop accordingly. Looking ahead, we will continue to consider business growth, claims management and operational discipline as interconnected priorities.”

The company has also continued to develop its digital infrastructure, multilingual services and regional operations throughout 2026.

These developments reflect the changing requirements of both local policyholders and international residents who own vehicles, homes or other property in North Cyprus.

Looking Towards the End of 2026

As CAN Sigorta enters the final two months of 2026, the company remains focused on maintaining operational discipline while continuing to develop its insurance services.

Claims management, digital accessibility and the understanding of local risks remain central to this approach.

For CAN Sigorta, the objective is not simply to increase the volume of business written, but to ensure that the organisation's operational capabilities continue to develop alongside that growth.